Troubleshooting

Please see below for information on resolving common issues.
Email [email protected] if you still have questions. 

COMMON CONCERNS

There are 3 reasons a class will not show in the Directory of Classes. 

  1. the Class is not Active and does not have a Call Number
  2. the Class is set to be hidden in the Directory of Classes (it is still available for online registration in SSOL)
  3. the Class is Canceled
Class Not In Directory of Classes

Please see Adding New Instructors. 

See Canceling Classes. 

Load times in Course Management may increase during peak activity. This typically resolves within an hour, but if load times are frequently slow, please contact us at [email protected].